Frequently Asked Questions
Straight answers about parking, access, pricing and our on-site repair shop.
Is the lot paved?
Yes. The entire parking area is paved — no dirt or gravel lots.
Is the lot fenced and gated?
Yes, the perimeter is fenced with a gated entrance.
Do tenants have 24/7 access?
Yes — active tenants get a gate credential for 24/7 access. Our office, for calls, texts and new sign-ups, is open Mon–Fri 8 AM–5 PM · Sat 8 AM–2 PM.
Are there security cameras?
Yes, the property has recorded security cameras. Camera coverage and monitoring details are discussed at sign-up.
Is the lot lit at night?
Yes, the yard has bright night lighting.
How much does monthly parking cost?
Our base rate is $199/month. Exact pricing for your specific truck, trailer or combo setup is confirmed when you call or submit an availability request.
Is my space assigned or first-come?
We'll confirm the assignment policy and your specific space at sign-up — it can depend on what's open at the time you join.
What vehicles are allowed?
Tractors, tractor-trailer combinations and similar commercial vehicles. Tell us your setup and we'll confirm it fits.
Can I keep a personal vehicle on-site?
Ask our team about current policy when you call — this depends on space and yard rules.
Can drivers sleep in the cab on-site?
Ask our team about current policy when you call.
Are idling or reefer units allowed?
Ask our team about current policy when you call — this can depend on location within the yard and time of year.
What's the deposit and payment process?
Deposit amount and accepted payment methods are confirmed at sign-up and detailed in the signed parking agreement.
What's the cancellation policy?
Parking is month-to-month with a documented cancellation notice period, covered in the signed agreement and our Terms.
How is snow removal handled?
The lot is maintained through winter conditions — ask our team about current-season timing when you call.
Is there an on-site repair shop?
Yes — RT Group Truck & Trailer Repair operates on the same property as a separate business. Ask about scheduling when you call.
Can I move in the same day I sign up?
Same-day move-in may be available during processing hours — call or text to check current timing.
Do you work with fleets?
Yes, we work with fleets from 5 to 50 trucks. See our Fleet Parking page or call to talk capacity and billing.
How do I check current availability?
Call (847) 772-8676, text us, or submit the short form on this site. We usually respond the same business day.
Where exactly are you located?
700 Trumpet Park Dr, Zion, IL 60099 — minutes from I-94. See our Location page for a map and directions.